| Owner | Admin | Supervisor | Agent | ||
|---|---|---|---|---|---|
| Account Settings | Can add users | ||||
| Can configure Twilio connection | |||||
| Can cancel account | |||||
| Can update billing | |||||
| turboDial Dashboard | Can add Caller IDs | ||||
| Can read send/reply to messages | |||||
| Can edit contacts | |||||
| Can create follow ups | |||||
| Can save dispositions | |||||
| Can save notes | |||||
| turboDial Setting | Can add Caller IDs | ||||
| Can add Calling Devices | |||||
| Can view voice drops | |||||
| Can add voice drops | |||||
| Can add voicemaill greetings | |||||
| Can add call dispositions | |||||
| Can edit call dispositions | |||||
| Can view/config all phone numbers | |||||
| Can view/config assigned phone number | |||||
| Can add phone numbers | |||||
| Can view inbound phone routes | |||||
| Can add inbound phone routes | |||||
| CRM Staging | Can add contacts | ||||
| Can import contacts | |||||
| Can add tags | |||||
| CRM Opt-out | Can add phone numbers | ||||
| Can export phone numbers | |||||
| Can import contacts | |||||
| CRM Lists | Can add lists | ||||
| CRM Settings | Can edit Agency Zoom Account API Settings | ||||
| Can update Agency Zoom API Credentials | |||||
| Can add Keap User identity | |||||
| Can add Active Campaign User API | |||||
| Can edit Keap Account API | |||||
| Can change priority |
HOW CAN WE HELP?
Welcome to the TurboDial Knowledge Base
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Welcome to the TurboDial Knowledge Base