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Welcome to the TurboDial Knowledge Base

Owner Admin Supervisor Agent
Account Settings Can add users check check
Can configure Twilio connection check check
Can cancel account check
Can update billing check
turboDial Dashboard Can add Caller IDs check check check check
Can read send/reply to messages check check check check
Can edit contacts check check check check
Can create follow ups check check check check
Can save dispositions check check check check
Can save notes check check check check
turboDial Setting Can add Caller IDs check check check check
Can add Calling Devices check check check check
Can view voice drops check check check check
Can add voice drops check check check check
Can add voicemaill greetings check check check check
Can add call dispositions check check check
Can edit call dispositions check check check
Can view/config all phone numbers check check
Can view/config assigned phone number check check check check
Can add phone numbers check check check
Can view inbound phone routes check check check
Can add inbound phone routes check check check
CRM Staging Can add contacts check check check check
Can import contacts check check check check
Can add tags check check check check
CRM Opt-out Can add phone numbers check check check check
Can export phone numbers check check check check
Can import contacts check check check check
CRM Lists Can add lists check check check check
CRM Settings Can edit Agency Zoom Account API Settings check check
Can update Agency Zoom API Credentials check check
Can add Keap User identity check check
Can add Active Campaign User API check check
Can edit Keap Account API check check
Can change priority check check

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Welcome to the TurboDial Knowledge Base